Provides the informational support mainly
for public utilities companies (electric power,
water and sewerage, gas), or other product-services
with the invoice calculated based on a periodical
consumption.
CROS FRC- Supplying, Billing and Customer
Relationship can be used for taxes management
as well as for monitoring their cashing.
The main functionalities for meters-contracts-consumptions,
accounting and client services modules are:
- Clients management - appears in all the
five modules
- Contracts and contract's stipulations
management
- Tariffs, calculation algorithms, consumptions,
and prices management
- Disputes management
- Branching (measure points) management
- Metering equipments and readings management
- Disbranching / rebranching monitoring
- Invoiced articles calculation (consumption
and value)
- Cashings management
- Balance monitoring
- Penalties calculation
- Notifications management
- Accounting records management
- Requests management
- Interventions planning
Readings and billing
process
Notifications module provides the informational
support to solve client's notifications concerning
the utility's supply (electric power, water,
gas).
The main functionalities for this module are:
- Registering all the notifications and sending
answers to the clients
- Verifies the way the notifications are solved
- Defining work procedures directly by the
users without any programming efforts
- The procedures defined during the system's
implementation can be easily maintained and
developed
The use of CROS FRC gives some important advantages:
- Costs reduction - for metering, invoicing
and cashing
- Information quality growth, as well as the
trust in the information obtained from invoicing,
due to the possibility to control all the
procedures by the system
- Accurate information due to on-line operations
and reports but also due to the easy to use
interface
- A flexible system that allows to establish
decisions and commercial politics without
supplementary constraints, avoiding high costs
- The protection of the investment made in
the informatic system using an advanced, opened,
known and portable technology on different
hardware platphorms
- Technical support and additionally services
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