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CROS Service manage all technical
and economic information related to the service
activities, providing an overview of all the
specific aspects of this activity in an integrated
manner with all other CROS subsystems - Initiation
/ Consumptions, Billing, Cashings and Payments,
Accountancy.
The system is designed to work on multiple
accounting units, in a services network with
noncentralised activity, but with a centralized
control on critical aspects: clients reliability,
supplying, costs and stocks control, repaired
cars evidence.
The main functionalities of CROS Service allow
the management of all relevant transactions
and information related to:
- The relation with clients - pasts
works/revisions, estimations, invoices management,
discounts given, the invoices for clients
with many cars
- Automotive/cars - including the history
of each car
- Guaranties, the relation with the
warrantors - immediate or post activity invoicing
(management of exchanged auto parts within
the warranty period), cashings management
- Insurances management - in different
ways according to each insurance company -
the insurance invoices monitoring based on
the insurance file; cashings from insurrantors
- Materials consumption and the manual
work for each service order
- Works made by a third party
- Important operations are made based on
access rights (orders initiation rights,
maintenance operations, invoicing, order closing)
The system also allows analyzing in real time
the automotive service activity:
- The calculation of service made additions
- The evaluation of teams' performances (the
registered time for the manual work, invoiced
manual work)
- The invoice/cashings balance - for invoices
with or without warranty
- The evaluation of car parts for all the
cars in the service at the end of the month
- Activity situations - for activities in
different stages (initiated / finalized /
invoiced / closed)
- Stocks control
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