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The logistics system provides supplying and
sales processes with information support,
having the following main functions:
· Planning and control logistics
within sales process
· Planning and control logistics
within purchasing process
· Stock management and control.
These functions are ensured by CROS modules
Customer orders - invoicing - delivery and
Supplying - Reception / Acceptance.
CROS for the sales process
CROS system entirely controls the sales
process, with functions enabling: customer
management, control of items / products
and prices, control of contracts and orders,
delivery and invoicing.
The module CROS Client Orders has a series
of functions allowing the re-engineering
of the sales process, enabling the sales
personnel focus on their basic task - to
bring revenues - instead of administrative
and logistic issues.
By implementing CROS system, significant benefits
may be obtained, such as:
- On-line availability of reliable information
as to contracts / orders, deliveries and invoices,
consolidated and in detail
- Sales efficiency increase due to the release
of key personnel from administrative tasks
with a view to improving the quality of their
work
- Pricing, delivery planning and other key
processes are better controlled, the system
warranting the observance of working procedures
- Customer satisfaction due to the right information
and better planning of deliveries
- Decrease of stock (inventory) level
- Decreases the number of orders lost because
of insufficient stock
- Permanent response to market demands can
be achieved at low costs, the outstanding
flexibility of the system allowing fast changes
in the working procedures, without constraints
or high additional costs being generated by
the information system.
Main functions of the sales system:
Management of customer-related data
- Customer identification and classification
- Various operating locations
- Contact persons
- Financial information
Administration of product list
- Capability to operate with tangible (finished
products, semi-finished products, merchandise,
materials), or intangible (services) items
- Definition of multiple price lists, with
access rights by user
- Pricing in lei and foreign currency
- Possibility to define validity periods for
prices
- Possibility to assign customers to price
lists
- Possibility to define, for each price list,
various discount levels, with access rights
for the user
- Possibility to assign customers with specific
discounts
- A certain structure / receipt can be associated
to an article, in case that article consists
of several other articles
Consistent administration of orders
/ contracts in the data base
- Items to be produced / delivered
- Delivery terms, prices, other terms
- Reports for sales / delivery schedules,
resulted from consolidation of contracts /
orders.
- Possibility to reserve items in stock for
a certain order
- On user's request, reserves the items available
in stock, required for an order
- Quantities exceeding the stock are instantly
transferred to purchasing or, if necessary,
to manufacturing
- Work with structures is also possible, e.g.
when ordering a kit, reservation and delivery
is made by its components thereof.
- When working with kits, available stock
is automatically calculated (e.g. how many
kits can be made using the components existing
in stock)
- Reservation is automatically diminished
on delivery
- Quantities not instantly available can be
put down in a waiting list and reserved in
the future, according to their dates or to
other priorities dynamically established by
a specially assigned user.
Creation of delivery orders
- Based on quantities to be delivered, on
reservation and stock available, delivery
orders are created on user's request
- The delivery order is placed in the system
to those responsible for the delivery
- Casual delivery orders can be also recorded
in the system, not related to a previously
operated order
- Between approving an order and its delivery,
the items are automatically reserved in stock,
in order to keep deliveries under the control
of the orders and not of execution personnel.
Invoicing
- According to the information in the orders,
based on delivery bills / delivery orders
or casual
- Price is automatically taken from the order
or from the price lists, based on pre-established
rules
- If price lists are defined with specific
user rights to use discounts or prices within
certain limits, such rights are checked on
invoicing
- The system can also operate the delivery
based on the invoice, without delivery bill
- According to the settings, delivery bills
can be generated from the invoice, possibly
using item structures (the invoice includes
a kit, the delivery bill includes the components,
or stock control and deliveries are made in
a different measuring unit than the invoiced
one)
- A discount, other than the discount applied
to the sales price for each sold item, can
be stated on each invoice (e.g. 5% if payment
is made within 10 days), and is automatically
applied when receiving the payment
- Export invoices can be issued, in foreign
currency
- If required, direct payments can be operated,
when issuing the invoice (cheques cash etc.)
- Invoice numbers and series are administrated
for each printer, separately
- Various invoice formats are available (A4,
A5, with or without discount printed on a
separate line or not etc.)
Integrated with CROS modules CO (general
accounting) and IP (payables / receivables
/ payments / cash):
- When issuing an invoice, client's balance
is operated on-line and the information can
be retrieved in the VAT (sales) register and
in accounting (according to pre-established
rules for revenues, receivables and VAT)
- Invoice due date is automatically assessed,
following pre-established rules
- The delivery automatically generates account
records: costs for exiting the warehouse is
assessed according to the stock evaluation
method, expense / revenue detailed accounts
are established complying with pre-established
rules; account records for financial expenses
that can occur are also automatically generated
(e.g. un-deductible expenses in case of sales
prices below costs, donations etc.)
- Reports related to the sales process (orders
/ invoices / deliveries).
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